Privacy Policy

1. Products & Services

Akkaz Gems specializes in:

Selling gemstones and jewelry
Custom jewelry design services

All products and services are subject to availability and may change without prior notice.

2. Orders & Payments

Payments must be completed at checkout unless agreed otherwise.
All prices are listed in [Insert Currency].
We accept payments via secure third-party processors (PayPal).

3. Shipping & Delivery

We offer international shipping via trusted couriers.
Delivery times may vary depending on your location and the product type.
Tracking information will be provided upon dispatch.

4. Return & Refund Policy

We accept returns or offer refunds only if the product is not as requested or as agreed.

Conditions:

Return requests must be made within 7 days of receiving the item.
Returned items must be unused and in original condition.
Custom-designed products may not be refundable unless defective.

To request a return, please contact us at: info@akkazgems.com , osama@akkazgems.com

5. User Conduct

Users must not:

Use the website for illegal activities
Attempt to gain unauthorized access to the site or data
Misrepresent information during checkout or application

6. Limitation of Liability

Akkaz Gems shall not be liable for:

Indirect or consequential losses
Delays due to third-party services (e.g., shipping, payment)
Errors made due to incorrect user-provided information

We strive to ensure product accuracy, but we cannot guarantee that all descriptions, images, and details are 100% error-free.

7. Intellectual Property

All content on this site, including logos, images, and text, is the property of Akkaz Gems. It may not be copied, reproduced, or redistributed without our written permission.

8. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of USA. Any disputes shall be resolved in local courts.

9. Contact Us

If you have any questions regarding these Terms or the Privacy Policy, please contact us:

Email: info@akkazgems.com
WhatsApp: +1774 721 5754