Privacy Policy

1. Information We Collect

We collect personal data when you:

Place an order
Fill out an application form
Contact us through our website
Subscribe to our newsletter or updates

Personal data may include:

Full Name
Email Address
Phone Number
Billing & Shipping Address
Order Details

We also use standard tracking tools such as cookies to improve your browsing experience and understand website usage.

2. Use of Information

We use your data to:

Process and fulfill orders
Respond to inquiries or applications
Send confirmations, invoices, and support messages
Improve user experience and website performance
Comply with legal requirements

3. Sharing of Information

We may share your data with trusted third parties necessary for our services, such as:

Payment processors (PayPal)
Delivery services (DHL, FedEx)

We do not sell or rent your personal data to third parties for marketing.

4. Data Security

All customer information is stored securely and accessible only by authorized personnel. We take appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or loss.

5. Cookies & Tracking Tools

We use cookies and analytics tools (such as Google Analytics) to:

Monitor traffic and improve performance
Remember your preferences
Provide personalized experiences

You can disable cookies in your browser settings if you prefer not to allow them.

6. Your Rights

You have the right to:

Access, correct, or delete your personal data
Withdraw consent at any time
Contact us with questions or concerns about your privacy

To exercise your rights, email us at: info@akkazgems.com

7. Changes to This Policy

We may update this Privacy Policy as necessary. Any updates will be posted on this page with a revised “Effective Date.”